We at Tinna Adventure are a registered tour operator with the Icelandic Tourist Board. We are the tour division of Bifreiðaverkstæði Sigursteins same. car mechanics workshop.
Company registration number: 590405-1320
Icelandic Tourism board registration number: 2017-127
If you have any questions regarding your personal data and how We may use it, including any queries relating to this policy, please contact us at email@example.com or by phone in the number (+354) 832-3500
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
Personal data means any data or information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which We have grouped as follows:
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract you have or are trying to enter. In this case, we may have to cancel the services, but we will notify you if this is the case at the time.
We use different methods to collect personal data from and about you through:
We will only use your personal data when the law allows us to, i.e., if We have a legal basis for doing so, as outlined in this Policy or as notified to you at the time we collect your personal data, and for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you, and we will explain the legal basis which allows us to do this. Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.
We have set out in the table below a description of all the ways we plan to use your personal data. We also detail the legal basis we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including the basis of legitimate interest|
|To register you as a new customer||(a) Identity
|Performance of a contract with you|
|To process and deliver the services including:
(a) taking payment
(e) Marketing and Communications
(f) Sensitive Personal Data
|Performance of a contract with you
Consent (for use of sensitive personal data, and marketing and communications)
|To respond to queries and inquiries||(a) Identity
|Necessary for our legitimate interests (to study how customers use our services)|
|To manage our relationship with you which will include:
(d) Marketing and Communications
|Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for Our legitimate interests (to keep Our records updated and to study how customers use Our services)
|To undertake marketing to you||(a) Identity
|To administer and protect Our business and this Website (including troubleshooting data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity
|Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud)
Necessary to comply with a legal obligation
Our booking platform is powered by Bokun.io where the booking information is stored. A copy of the booking notification, as well as bookings made outside of the website, will also be stored in our e-mail hosted and secured by 1984.is
At the time of booking, we also ask you for payment information such as credit card number or bank transfer details. We use the utmost level of online security to safeguard your personal data. As it is processed by Valitor you can see their security standards here.
We use MailChimp as a mailing list partner. If you sign up to our mailing list or sign up for our tours your e-mail will be on the appropriate list at MailChimp i.e for newsletters or for followup regarding your tour. As a customer, you will not enter a general mailing list without first providing concent.
On a rare occasion, we need to pass your personal data to third-party suppliers for the fulfillment of our contract. If we cannot give your personal data to the relevant suppliers, third-party supplier or other third parties, we will be unable to fulfill your booking.
On occasions, we may use other companies to provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require to deliver their services and their use is limited to the services they provide.
As previously mentioned our data is stored by Bokun.io and our e-mail and web provider 1984.is. Both of whom reside in Iceland. As a local tour operator in Iceland, we do not need to transfer data to suppliers in other countries and for this reason our data your information will no be traveling to other countries.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
You can opt-out of receiving marketing communications from us at any time by contacting us via the following methods.
1. Email us at firstname.lastname@example.org providing your full name, and the email address which you would have used initially.
2. Write to Tinna Adventure, Selnes 28, 760 Breiðdalsvík, Iceland.
3. Call our office on (+354)832-3500.
4. You can also be removed from our email database by clicking the Unsubscribe link located in the footer of all marketing email communications from us.
Tinna Adventure is committed to the security of customer information, and we have security procedures in place to protect personal data from the accidental loss, misuse, unauthorized access, alteration or disclosure of information under Discover the World’s control. A secure server protects all the information you provide to us, this is shown as HTTPS:\\ before Our Website address in your browser. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server.
Other than in relation to government / public authorities (over whom we have no control), we take appropriate steps to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure, only uses it for the purposes of providing their services and does not collect any personal data from you in the course performing their services.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will keep your information for as long as we need it for the purpose it is being processed for. For example, where you book a tour with us we will keep the information related to your booking, so we can fulfill the specific travel arrangements you have made and after that. We will keep the information for a period which enables us to handle or respond to any complaints, queries or concerns relating to the booking. The information may also be retained so that we can continue to improve your experience with us and send you marketing materials; this will usually be no longer than 6 years after you have traveled with us.
We will actively review the information we hold and delete it securely, or in some cases anonymize it when there is no longer a legal, business or customer need for it to be retained.
Under certain circumstances, you have rights under data protection laws concerning your personal data. These include the right to:
To exercise any of the above rights please email your request to email@example.com.
Where you exercise your right to erasure (and we do not have another legal basis to hold on to that personal data) or where information is deleted in accordance with our retention policy. Please note that after the deletion of your personal data, it cannot be recovered, so if you require a copy of this personal data please request this during the period we retain the data.
Where you exercise your right to request access to the information we process about you, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We will try to respond to all legitimate access requests within one month.
If you believe that any of your personal data which we are processing is inaccurate or incorrect, please contact us immediately by calling Our office on (+354) 832-3500, by emailing firstname.lastname@example.org, or by writing to Tinna Adventure, Selnes 28, 760 Breiðdalsvík, Iceland.
The Website is not intended for children, and we will not knowingly collect any personal data from such persons. We will immediately delete any such data identified as being that of a child.
As part of the services we provide, we may collect information about children from you to perform such services, and we will treat such information securely.
Tinna Adventure is committed to ensuring that your information is secure and has in place reasonable and proportionate safeguards and procedures to protect your personal data. While We do our best to protect your personal data, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information.
All Rights Reserved